Privacy Policy

Last Updated: 11/2/2025

1. Introduction

Welcome to Forklift Transport Essex. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any data we receive through our website (https://forklifttransportessex.co.uk/).

Forklift Transport Essex is a trading name of Outen Hiab and Recovery. Any personal information submitted via this website is used solely to process transport enquiries and bookings. All payments are handled securely by Outen Hiab and Recovery..

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect minimal personal data necessary to provide our services and respond to enquiries. The information we may collect includes:

  • Contact Form Submissions: When you fill out our contact form, we receive your name, email address, phone number, and any message you provide. This information is sent to us via email and is not stored on our website.
  • Analytics Data: We use Google Analytics to collect anonymised information about website traffic, such as pages visited and time spent on the site. This helps us improve our website and services.
  • Social Media Links: Our website includes links to social media platforms. If you choose to follow or engage with us on these platforms, those sites may collect information based on their own privacy policies.

We do not collect or store payment details, sensitive personal information, or data related to user accounts, as we do not offer memberships, comments, or e-commerce functionality.

3. How We Use Your Information

We use your information in the following ways:

  • To respond to your enquiries submitted via the contact form.
  • To improve our website by analysing visitor behaviour through Google Analytics (no personally identifiable data is collected).
  • To comply with legal requirements, such as responding to lawful requests by authorities.

We do not sell, trade, or rent your personal data to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience and track anonymous usage data via Google Analytics. Cookies do not collect personal data.

You can control or disable cookies through your browser settings. For more details, visit www.allaboutcookies.org.

5. Data Protection & Security

We take reasonable security measures to protect your personal information from unauthorised access, loss, or misuse. However, as no internet transmission is completely secure, we cannot guarantee absolute security.

Since we do not store contact form data on our website, any messages you send are securely handled via email.

6. Third-Party Links

Our website includes links to social media platforms (e.g., Facebook, Instagram). These third-party sites have their own privacy policies, and we are not responsible for their content or practices.

We recommend reviewing the privacy policies of any third-party websites you visit.

7. Your Rights Under GDPR (UK & EU Users)

As a UK-based sole trader, we comply with the UK General Data Protection Regulation (UK GDPR). You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data (if applicable).
  • Opt-out of Google Analytics tracking by disabling cookies in your browser.

To exercise these rights, please contact us at:

📩 Email: enquiries@forklifttransportessex.co.uk
📞 Phone: ——-

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, with the last updated date noted at the top.

We encourage you to review this page periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📩 Email: enquiries@forklifttransportessex.co.uk
📞 Phone: 01375 267030